Head and body parts for general sale items do not provide a paid exchange service.
Please write the head type and skin color once more in the order message.
The requested head and Certificate of Authenticity must be included when shipping.
If there is any custom or damage, the head must be recognizable as a sweet gale doll.
The preparation period for the paid exchange varies depending on the head type.
Please ship the doll to the address below. sweet gale Room 406, 401-dong, 4 Cha, Jugong Apartment, 37 Sinshiro, Gumi-si, Gyeongsangbuk-do (Put it in the delivery box at the entrance) Tel: 070-8065-1297
We will contact you by e-mail after we receive the delivery. <When sending the head>
-Please write your name in pencil on the outside or inside of the head.
-Please write your name on the certificate.
-Pack it with a cushioning material such as newspaper and send it without shaking.