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Order & Payment FAQ

Posted by SWEET GALE(ip:)

Date 2022-01-08

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Order



My order was canceled

If you didn’t make a payment within 3 days from the order date, your order will be canceled.

If this rule does not apply to you or you want to delay the payment for a few days, let me know through Contact me or email.


Can I cancel my order?

If you didn’t send a payment yet, you can cancel your order.

But if you already sent a payment, you cannot cancel your order. Because all Sweet Gale dolls are pre-order.


Can I change my order?

If you didn’t make a payment yet, yes you can but you have to submit new changed order directly again.

If you already sent your payment, no you can’t. Because all Sweet Gale dolls are pre-order.


Payment


Payment method

Sweet Gale accepts wire transfer and Paypal.

Most people send a payment through Paypal. But if you want to send your payment through a bank, please contact with Sweet Gale by email.


Do you accept a layaway?

Sweet Gale temporary stops receiving layaway.


What currency do you accept?

Sweet Gale, basically, accepts United States dollars, Korean Won.

And if you send a payment through Paypal, Paypal will change your currency into dollars. Wire transfer is the same as well.


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